AI Livechat is an intelligent customer service system that integrates with your private knowledge base and business operations systems. It features LLM reasoning capabilities, providing 24/7 automated customer support across all communication channels including websites, mini-programs, and messaging platforms.

AI Livechat offers four core features: seamless integration with private knowledge bases and business systems, 24/7 round-the-clock customer support, comprehensive channel coverage supporting all websites and communication platforms, and humanized service that's always accessible to customers.

AI Livechat enhances efficiency through intelligent automation, instant responses, and multi-channel integration. It reduces response times, handles multiple inquiries simultaneously, provides consistent service quality, and frees human agents to focus on complex cases while maintaining a personalized customer experience.