The digital economy is constantly evolving, with Artificial Intelligence and the Metaverse creating new ways to do business. For operators of virtual goods, this new landscape offers massive opportunities, but it also demands a fresh approach to finding and engaging customers.

DBiM (Doing Business in Metaverse) is at the forefront of this change, building an economic service platform driven by AI Agents. Our goal is to create an intelligent and efficient ecosystem that delivers real value to users and businesses. For virtual goods operators, this means a powerful new way to overcome the challenges of customer acquisition and expansion.

Overcoming a Fragmented Digital World

Today’s online experience can be overwhelming for consumers. They navigate dozens of websites, deal with information overload, and suffer from “subscription fatigue.” For virtual goods operators, this fragmentation makes it difficult to reach a diverse, global audience without incurring high costs. Managing different payment systems and providing support across multiple regions adds even more complexity.

DBiM tackles these issues head-on. Instead of building a closed-off virtual world, we focus on practical, utility-first solutions. Our technology enhances the existing Web 2.0 applications people already use, creating a seamless bridge to the future of the spatial internet. This flexible model helps virtual goods operators break through barriers and connect with a wider audience.

A Global Marketplace for Virtual Goods

At the core of our platform is a robust virtual goods marketplace that functions like a global digital highway. It allows operators to move beyond geographical limits and connect with consumers worldwide. We have built strong partnerships with leading virtual goods providers, including major live streaming platforms and online game operators.

Here’s how our platform helps you grow:

• Massive Catalog & Reach: Our platform features an extensive catalog of over 600 virtual goods from more than 300 popular operators across 13 countries. By listing with us, you gain immediate exposure to a large and diverse pool of customers who are actively looking for virtual products, driving hundreds of thousands of orders annually.
• Seamless Global Payments: We integrate with over 100 online payment channels and support around 40 currencies. This removes a major obstacle for international customers, making it easy for them to buy from you, no matter where they are.
• 24/7 Multilingual Support: We use AI-powered fraud detection to secure every transaction. Our AI agents work alongside human teams to provide 24/7 multilingual support, from pre-sales questions to payment assistance. This high level of service builds consumer trust and encourages repeat business, with a repurchase rate of over 60%.
• Fast, Automated Delivery: Our system processes orders from over 150 countries and delivers virtual goods electronically, usually within five seconds. This incredible efficiency leads to higher customer satisfaction and loyalty, which are essential for expanding your customer base.

The AI Agent Advantage

Our most powerful tool for operators is the AI Agent. These aren’t just chatbots; they are intelligent digital assistants powered by advanced AI capable of understanding commands and taking action across the web.

Imagine reaching every potential customer with a personalized message and optimizing every marketing dollar. Our AI Agents make this possible by:

• Intelligent Personalization: Our AI agents learn user preferences, browsing habits, and purchase history. They can understand natural language requests like, “Find me credits for my favorite game,” and execute them. This allows for hyper-personalized recommendations, which increases conversion rates and average order value.
• Targeted Marketing: By analyzing user data, our AI can identify potential customers and market trends. It then helps create personalized marketing campaigns tailored to local cultures and user behavior, dramatically improving your outreach efficiency.
• Optimized Pricing and Products: AI can analyze social media and online forums to spot trending virtual goods and market gaps. This insight helps you adjust your product offerings, set competitive prices, and create attractive bundles that appeal to customers.
• Automated Operations: AI agents handle routine tasks like customer inquiries, order processing, and risk monitoring. This reduces your operational costs and ensures your customers receive seamless 24/7 support, building the loyalty needed for long-term growth.

Immersive Experiences for Deeper Engagement

Beyond simple transactions, the future of customer engagement lies in immersive experiences. We provide tools for operators to create new, exciting touchpoints within the metaverse:

• Virtual Showrooms and Events: Using VR, AR, and 3D modeling, we help you bring offline activities into the metaverse. You can build dynamic VR showrooms, host virtual exhibitions, or organize online concerts to create engaging environments for your customers.
• AI-Enhanced Interactions: In these virtual spaces, AI agents act as guides and assistants. At a virtual expo, for example, attendees can explore exhibits, interact with virtual staff, place orders, and even play interactive games to earn rewards. This deepens the connection between your brand and your customers.
• Cost-Effective Outreach: Metaverse events reduce the need for physical venues and streamline operations, allowing you to reach a global audience more efficiently. This frees up resources that can be reinvested into product development and customer acquisition.
• Create Your Own Experiences: Our VR SaaS platform gives you the tools to build your own custom VR sites and activities. This empowers you to create unique, branded experiences that foster community and expand your reach.

A Self-Sustaining Growth Ecosystem

Our ultimate vision is an Autonomous Agent-Driven Metaverse Economy (AADME), a sophisticated ecosystem where AI Agents from different services—like gaming, finance, and social platforms—collaborate intelligently.

This creates a powerful feedback loop. For instance, a user’s gaming agent might find a valuable item but lack the funds. It could then call on a financial AI agent to arrange a micro-loan. After the purchase, a social AI agent could share the achievement, sparking interest among other users. This seamless integration enhances the user experience and exposes your products to a wider audience through natural, interconnected interactions.

As more users and businesses join the platform, the data becomes richer, making the AI agents smarter and the service more valuable for everyone. This network effect makes our ecosystem an essential channel for virtual goods commerce, giving you access to a constantly growing customer base.

In a world where digital engagement is key, DBiM is more than just a platform—we are a strategic partner. By harnessing the power of AI Agents and an interconnected metaverse, we provide virtual goods operators with the tools they need to thrive and expand their customer base in this new intelligent era.